Privacy Policy - Michely App

Last Updated: October 4, 2025

            Summary: Michely App respects your privacy. We collect only the information necessary to provide our language practice services and protect your data with security.
        

1. Introduction

Welcome to Michely App ("we", "our" or "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our artificial intelligence language practice mobile application.

By using Michely App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Account Information

Google Authentication: Name, email address, profile picture, and unique ID when you sign in with your Google account
User ID: Unique identifier generated by Firebase Authentication

2.2. App Usage Data

Learning Progress: Number of conversations, practice time, scores, streak days
Settings: Native language, target language, difficulty level, voice preferences
Conversation History: Messages exchanged with AI (securely stored in Firebase Firestore)

2.3. Audio Data

Voice Recordings: When you use voice recognition, we temporarily process your audio to convert it to text. We do not permanently store your audio recordings.
Audio processing is done through third-party services (Google Speech-to-Text)

2.4. Device Information

Device model, operating system version, unique device identifiers
App crash and performance information
IP address and connection information

2.5. Purchase Data

Subscription and in-app purchase history (processed through Google Play Billing)
We do not collect or store credit card information - all payment processing is done by Google Play

3. How We Use Your Information

We use the collected information to:

Provide the Service: Process your conversations with AI, save your progress, personalize your learning experience
Improve the App: Analyze usage patterns to improve features and fix bugs
Communication: Send push notifications about your progress, practice reminders (with your consent)
Manage Subscriptions: Process and manage your PRO subscription
Security: Detect and prevent fraud, protect against malicious activities
Advertising: Display personalized ads (only for non-PRO users) through Google AdMob

4. Third-Party Services

Michely App integrates the following third-party services that may collect information:

4.1. Firebase (Google)

Firebase Authentication: Login management
Cloud Firestore: User data storage
Firebase Cloud Messaging: Push notifications
Firebase Remote Config: Dynamic app configuration

4.2. Google AdMob

Displays personalized ads for non-PRO users
Collects advertising identifiers and ad interaction data

4.3. Google Speech-to-Text

Processes audio for voice recognition
Audio is temporarily processed and not permanently stored

4.4. Google Play Billing

Processes in-app purchases and subscriptions
Manages payment information (we don't have access to card data)

5. Data Sharing

We DO NOT sell your personal data.

We share information only in the following circumstances:

Service Providers: With the third-party services mentioned above to operate the application
Legal Requirements: When required by law, court order, or legal process
Rights Protection: To protect our rights, property, or safety, or those of our users

6. Data Retention

We retain your information for as long as necessary to:

Provide our services while you have an active account
Comply with legal obligations, resolve disputes, and enforce agreements

If you request account deletion, we will remove your personal information within 30 days, except data we must retain for legal requirements.

7. Data Security

We implement technical and organizational security measures to protect your information:

Data encryption in transit (HTTPS/TLS)
Data encryption at rest in Firebase
Strict access controls to systems
App integrity verification with Firebase App Check

Important: No transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights and Choices

8.1. Data Access and Control

Access: View the data we have about you
Correct: Update incorrect information
Delete: Request deletion of your account and data
Export: Receive a copy of your data in portable format

8.2. App Permissions

You can manage app permissions in your device settings:

Microphone: Required for voice recognition (can be disabled)
Notifications: For practice reminders (optional)

8.3. Ad Personalization

Manage ad preferences at: https://adssettings.google.com
Or subscribe to Michely PRO to remove ads completely

9. Children's Privacy

Michely App is not directed to children under 13 years old. We do not knowingly collect personal information from children. If we discover that we have collected data from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your data may be transferred to and maintained on servers located outside your country, where data protection laws may be different. By using Michely App, you consent to this transfer.

We use service providers (Firebase/Google) that adhere to internationally recognized data protection frameworks.

11. Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of significant changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending an email or in-app notification (for important changes)

We recommend reviewing this policy periodically. Changes take effect immediately after being posted.

12. GDPR Compliance - European Users

For users in the European Union, we ensure your rights under GDPR:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

13. Contact

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us:

Email: suport.michely@gmail.com
App Name: Michely - AI Language Tutor
Developer: M4trix

We will respond to all legitimate requests within 30 days.

Versão em Português Disponível

A Portuguese version of this Privacy Policy is available at: Política de Privacidade (Português)